Shipping and Returns


How much is the shipping charges?
Shipping fee applied. Total amount will be automatically indicated in the final cart.

How can I check my order tracking number?
You are able to track your delivery by using the tracking number supplied on your dispatch confirmation (if available).

Delivery time
Delivery time (out of our warehouse) is 3-5 working days within Peninsular Malaysia and 7-14 working days for East Malaysia once order is confirmed, paid and processed. Please note delay might happen when there are public holidays.
*Please expect shipment delayed due to the current CMCO situation.

Does Haenim Malaysia ship outside Malaysia?
We ship within Malaysia only.


We currently do not process any returns or exchanges except for special circumstances. Email to our support at should you need any assistance in this department.