Haenim’s Product is warranted against defects in manufacturing materials and workmanship for a period of one 12 months, commencing on the date of purchase. At Haenim Malaysia’s option, we may repair or replace part/s that is/are determined to be defective by our technical team and is/are covered by this warranty.
This warranty is subject to the following Terms & Conditions:
- This warranty is valid for products purchased in Malaysia only.
- This warranty is available to the customer named. It is not transferable, negotiable, or assignable to a third party.
- This Warranty must be register on our website: http://www.haenim.my/register
within thirty (30) days from date of purchase. Failure to do so may result in warranty being void.
- For warranty services, please bring your Haenim products together with Warranty Registration confirmation and Original Receipt to Haenim Malaysia.
Warranty is NULL & VOID in the following cases:
- Failure to present Original Receipt& Warranty Registration confirmation.
- Failure to provide complete info in the Online Warranty Registration Form
- If the Warranty Registration confirmation altered or defaced in any manner whatsoever.
- If the Warranty Registration is not received by Haenim Malaysia within thirty (30) days from the purchase date.
This warranty does not cover damage resulting from:
- Wear& tear.
- Use other than accordance with the instruction manual.
- Unauthorised disassembly, repair, alteration or modifications.
- Misuse, abuse, negligence or accident howsoever caused.
- Rough Handling.
- Overflowing of liquid into the set (wet hands or dripping wet bottles).
The warranty does not cover (for UV STERILIZER)
- UV LAMP, it is recommended to change every 12 months.
- Power cord.
- Trays and accessories.
The warranty does not cover (for Breast Pump)
- Accessories & Power adaptor.
Warranty starts on WHICHEVER is later:
- Date of Purchase based on Original Receipt. (Register within 30days from the date of purchase)
- To extend warranty by Baby’s Date of Birth [Nine (9) months from date of purchase]. Kindly email to firstname.lastname@example.org to extend your warranty with attachment of Baby’s birth certificate.